ERCX Conference

Live Case Study:
Driving Hyper-Growth with Contact Center AI

Learn how agile businesses are increasing revenue and driving hyper-growth with MARS Powered by Observe.AI

In this webinar, you’ll learn

With digital customer service interactions projected to grow by 40% in 2021, businesses must take a digital-first approach to the age-old question: how do we ensure the customer experience isn’t diluted despite growing demands?

ERC and Observe.AI (MARS powered by Observe.AI) have partnered with mobile repair and maintenance services company YourMechanic to share how they took their overall customer experience to the next level through AI and automation.

Register today

Attend the webinar and get a YourMechanic coupon after a consultation call with ERC and Observe.AI!

This is a past event, the recording will be available soon.

We Are Live In

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Featured Speakers

Stephanie Todd

Chief Strategy Officer
ERC

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Buddy Crowley

Head of North American Parts and Services
YourMechanic
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Pete Lee

VP of Alliances and Sales
Observe.AI

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Featured sessions

01:00 PM

Webinar Open | Introductions



01:05 PM

ERC and Observe.AI Overviews



01:10 PM

Panel Discussion: How ERC helped YourMechanic expand their business footprint with MARS powered by Observe.AI

01:35 PM

Q&A



01:45 PM

Special Performance by a Magician


02:00 PM

Webinar Closing


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