CCW Nashville

This past fall, ERC attended Customer Contact Week in Nashville, for the first time for most of the team; and not only did we learn a lot about CX with the speaking sessions and numerous think tanks, but also about the city’s history. We were also proud of having Kelly Paul, our SVP of Client Solutions, speak with Airkit’s Head of Go to Market, Spencer Wiedeman, about Solving the Last Mile of the Broken Customer Experience.

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