A regional crossroads, providing big city opportunities and small-town charm.
can give you access to the best the world has to offer.
Waycross is located in the heart of Southeast Georgia in Ware County, situated roughly 80 miles northwest of Jacksonville, FL. It’s widely recognized as a “Main Street City” filled with Southern hospitality and charm.
With easy access to rail, air, and roads, Waycross is a logistical hub for the southeast U.S. It’s also a pipeline for skilled workers, due to a large regional medical center located downtown, as well as several college campuses in the area. And for recreation, the Okefenokee National Wildlife Refuge offers one of Georgia’s most pristine natural environments.
Close collaboration with Okefenokee Technical College for talent acquisition.
Skilled, diverse, and talented native English-and Spanish-speakers.
ERC is one of the largest employers in the area and a top choice among job seekers.
New employee orientation and training delivered in person and virtually.
Consistent top performance driven by ERC's proven processes and technology.
World class employee engagement and retention model.
Certified trainers and continuing education through ERC University.
We are experts in customer lifecycle management.
We make deep investments in exponential technologies to enhance customer interactions.
Waycross is an economically stable area with a skilled, diverse and fun talent pool.
Dual interconnected data centers (Jacksonville & Chicago) with auto-failover to protect your data.
Complies to the most rigorous regulatory and legislative requirements in client geography.
Industry-Leading Certifications recognized nationally and internationally.
Waycross site features 340 FTE total capacity, with the ability to expand an additional 200 FTE.
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