slaying top kpis

Slaying the Top KPIs for Debt Recovery with Advanced AI

As a debt recovery agency with decades of experience serving Fortune 500 companies, ERC consistently asks the question: how do we improve agent performance, increase collection rates, and minimize compliance risk? Cue ERC’s advanced AI technology MARS. MARS is powered by AI technology to analyze 100% of every customer interaction, enabling us to streamline our monitoring and evaluation process.
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