How ERC drove digital transformation to improve collections with EVA, ERC´s virtual agent
Time is money. We value our time as a business and those we are in business with. Through our own research, we learned that agents were spending valuable time fielding calls that could and should be automated, we put our trust in EVA, ERC’s Virtual Agent powered by Conversational AI, the first of its kind, to increase both agent productivity and revenue recovery.
Used to track and measure various website conversions.
Installed by third-parties with the aim of collecting certain information from our users to carry out research into, for example, behaviour, demographics or spending habits. They are used with advertising purposes to ensure that our services are marketed towards the right target audience.
XThe owner of this website is committed to accessibility and digital inclusion. Steps are being taken to correct issues and to conform with WCAG 2.1 AA Web Accessibility standards. Automatic and manual testing is ongoing.
XThe owner of this website is committed to accessibility and digital inclusion. This website has completed the automated testing process and conforms with most WCAG 2.1 AA Web Accessibility standards. Manual testing may still be ongoing, routine automated testing continues, new and updated content is evaluated for issues.
XThe accessibility of our website is taken very seriously. We strive to meet WCAG 2.1 AA Web Accessibility standards by routinely evaluating our website using automated evaluation tools and manual testing when required. As content changes we review and correct issues and are responsive to our users needs. If you encounter issues with our website, please report them so they may be corrected in a timely manner.