Creating happy customers for a specialty insurance company

We know filing an insurance claim usually isn’t the result of a “good experience” to make the call in the first place. Our client entrusted ERC to deliver a top-notch experience every time a consumer files a new claim. And we delivered results by merging talent and technology to enhance the customer experience and ultimately reduce customer churn rates. Read more to see the results.

By continuing browsing our website, you agree to the use of cookies to personalize our services and provide you with a better experience. For more information about how we use cookies and to manage your cookie settings, please read our Cookie Policy.

By browsing this website, you agree to the use of cookies.

Privacy Settings saved!
Privacy Settings

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. Control your personal Cookie Services here.

Cookies set by the website visited by the user. The data collected is used for purposes like calculating page views, sessions, and the number of users.


Used to track and measure various website conversions.

Decline all Services
Accept all Services
hide