Talent Management Receptionist

Description (Why Work Here)

We Create Opportunity ERC is a growing full service, end-to-end provider for every aspect of the customer life-cycle servicing clients nationwide with 4,000 employees across 10 locations.  Because of our relentless dedication to deliver nothing less than exceptional, our company continues to grow.  Join us and you will too.  We’ll provide you with the tools, training and a team who will guide you and help you grow.  And along the way you’ll work with smart, fun people while receiving a great benefits package and earn some serious perks. 
  • Competitive salary
  • Uncapped referral bonus potential
  • Employee perk discounts that include local restaurants, gym memberships, event tickets, and more. 
  • Opportunities to gain valuable professional skills through on-going training
  • Career growth opportunities
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Responsibilities (Who we're looking for)

We Don’t Breed the Weak


Let’s keep it real. We haven’t gotten this far by simply checking the boxes and delivering the bare minimum. We are a team of real go-getters – the kind of people who seek out challenges, attack the day and outperform themselves. Bottom line, you have the opportunity to elevate your career by giving 100% every day to reach your full potential and prove to ERC you want to be more than average.


Minimum Qualifications:


  • High school diploma - Student of Administration or Industrial Psychology
    1 year of experience as a Receptionist / Administrative Assistant.
  • Previous experience in call centers
  • Mastery of Microsoft Office programs
  • Proficiency in English (spoken and written).
  • Customer service oriented.
  • Empathy.
  • Ease of expression and communication.
  • Ability to listen.
  • Stress management.
  • Results Oriented.
  • Organization.
  • Proactivity/proactiveness.
  • Teamwork.
  • Good Human Relations.

Qualifications (Why this position)

We Don’t Believe In Limits


We thrive on challenges, embrace the unknown and lead with an innovative spirit. And we embrace our diverse team – because our ideas come from all angles, perspectives and corners of the world.


Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures.


Responsibilities include but are not limited to the following:


  • Receive people in a friendly and professional manner. Provide them with necessary information, ask key/probing questions for better results and the best resolution.
  • Be sure to answer all phone calls and provide necessary information.
  • Follow up and keep candidates informed about the recruitment process, waiting time and request corresponding documents.
  • Keep recruiters informed, at what stage of the recruitment process is each candidate. This will make the process more effective.
  • Ensure that the candidate does not wait longer/more than the scheduled time to be interviewed.
  • Verify that applicants complete tests satisfactorily.
  • Keep an updated report of people who apply and send it daily to the corresponding Recruiters.
  • Direct visitors to the appropriate department.
  • Perform other tasks related and complementary to the position.



ERC is an Equal Opportunity Employer.

Job Overview

Date Posted



Talent Acquisition


San Isidro, Santo Domingo Este, DO


Based on experience

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https://ercbpo.com/careers/apply/?c=Dominican Republic&site=San+Isidro&jobid=9172

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