Project Manager III

Description (Why Work Here)

We Create Opportunity


ERC is a growing end-to-end solutions provider in the accounts receivable management industry servicing clients nationwide with over 6,000 employees across multiple locations.  Because of our relentless dedication to deliver nothing less than exceptional, our company continues to grow.  Join us and you will too.  We’ll provide you with the tools, training and a team who will guide you and help you grow.  And along the way you’ll work with smart, fun people while receiving a great benefits package and earn some serious perks.


  • Competitive base salary
  • Opportunities to gain valuable professional skills through on-going training
  • HMO
  • Paid Holidays 
  • Vacation
  • Career growth opportunities
  • Fun, innovative culture that will challenge you and support your growth

Responsibilities (Who we're looking for)

  • Job Summary


    This role will drive onboarding and implementation of new clients within our BPO / Outsourcing space and new technologies within ERC on time and within scope and budget. The role will oversee all aspects of the client and tech implementation process beginning with an understand of the scope of the implementation through Project Initiation, Planning & Discovery, Implementation, and Go-Live.


    This role will work directly with clients & suppliers, ERC sponsors, stakeholders, and functional areas to ensure all aspects of the project scope & requirements are defined, appropriate timelines are established and approved, and ultimately to ensure absolute success in the onboarding of new clients & technologies at ERC.


    Job Responsibilities


    ·       Coordinate in English with internal, client, and other external resources to ensure scope, requirements, and objectives are clearly and transparently defined


    ·       Work with ERC Sponsor, stakeholders, and functional areas to define tasks, deliverables, and due dates


    ·       Develop Project & Communication Plans based on implementation scope, requirements, and objectives


    ·       Manage changes to project scope, schedule, and costs through appropriate solutioning or escalation


    ·       Report and escalate on Action/Issue/Risk items that may impact project success


    ·       Meticulously maintain comprehensive project documentation


    ·       Define and drive project deliverables, meetings, updates, and communication with client & internal sponsors, stakeholders, and functional areas to ensure project scope, requirements, and objectives are met




Qualifications (Why this position)

Personal Requirements:

  • Proficient in English Verbal and Written (Conversational/Professional)
  • Exemplary client & internal facing written and verbal communication skills and capable of communicating at the level of your audience (Executive and below)
  • Unparalleled attention to detail, critical thinking, and abstract analysis skills to see complex issues before they arise and resolve them
  • Solid organizational skills and ability to ‘get out of your own head’ when an issue or crisis arises
  • Ability to drive others to success through professional mechanisms that instill a desire in others to succeed
  • Unquestioned ability to manage multiple projects, conflicting deliverables, and drive a way forward to success
  • A desire to always self-improve, improve the team, process, and organization

Work Requirements:

  • Minimum of 8 years of experience in a Project Management or Program Management role with an emphasis on client facing implementation or management
  • Experience should demonstrate individual growth that required taking on more challenging roles & project ownership
  • Experience in the BPO / Outsourcing industry
  • Proficient computer skills, including Microsoft Office Suite
  • Demonstrated knowledge of Project Management software such as MS Project, Smartsheet,, Monday, or others
  • Experience managing implementations relating to digital transformation, artificial intelligence, augmented/virtual reality, data science/big data, and RPA should be demonstrated

Job Overview

Date Posted



Project Management


, Clark Free Port Zone, PH


Pay is based on experience

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