We Don’t Breed the Weak
Let’s keep it real. We haven’t gotten this far by simply checking the boxes and delivering the bare minimum. We are a team of real go-getters – the kind of people who seek out challenges, attack the day and outperform themselves. Bottom line, you have the opportunity to elevate your career by giving 100% every day to reach your full potential and prove to ERC you want to be more than average.
We Don’t Believe In Limits
We thrive on challenges, embrace the unknown and lead with an innovative spirit. And we embrace our diverse team – because our ideas come from all angles, perspectives and corners of the world.
The Escalations Agent is responsible for resolving internal consumer escalations, responding to consumer complaints, and addresses Baiting calls received via various intake channels, as well as working with Operations, OOP, and Legal to assist in resolving highly escalated issues.
Responsibilities include, but are not limited to the following:
RESUME SUBMISSION REQUIRED FOR CONSIDERATION
ERC is an Equal Opportunity Employer.
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