Latam Business Analyst

Description (Why Work Here)

We Create Opportunity


ERC is a growing full service, end-to-end provider for every aspect of the customer life-cycle servicing clients nationwide with 4,000 employees across 9 locations.  Because of our relentless dedication to deliver nothing less than exceptional, our company continues to grow.  Join us and you will too.  We’ll provide you with the tools, training and a team who will guide you and help you grow.  And along the way you’ll work with smart, fun people while receiving a great benefits package and earn some serious perks.


  • Competitive salary
  • Uncapped referral bonus potential
  • Employee perk discounts that include local restaurants, gym memberships, event tickets, and more. 
  • Opportunities to gain valuable professional skills through on-going training
  • Career growth opportunities
  • Fun, innovative culture that will challenge you and support your growth
  • Health Benefits offered after 90 days 
  • Paid Holidays 
  • Paid Vacation after 1 year
  • Paid Training
  • Employee Wellness Program
  • Weekly Employee Engagement Activities
  • Non-Profit Awareness
  • ERC Cares Program

Responsibilities (Who we're looking for)

We Don’t Breed the Weak


Let’s keep it real.  We haven’t gotten this far by simply checking the boxes and delivering the bare minimum.  We are a team of real go-getters – the kind of people who seek out challenges, attack the day and outperform themselves.  Bottom line, you have the opportunity to elevate your career by giving 100% every day to reach your full potential and prove to ERC you want to be more than average.


Minimum Qualifications:


● Bachelor's Degree in Business, Operations Management, Supply Chain Management, or related subject area.
● Analytical and outstanding capabilities with demonstrated ability to understand use of advanced analytics and optimization techniques.
● Be a data mining expert and pull together complex data sets from multiple sources into reliable analytics and measurements with outstanding demonstrated knowledge with MS Excel Sheets, Macros and visualization tools such as Tableau or other BI applications.
● Experience in consumer electronics companies is an advantage and channel data.
● Fluent in English
● Good communication and facilitation skills.
● Self-motivated and goal oriented, with a positive proactive attitude and a high degree of initiative.
● Strong teamwork spirit


Qualifications (Why this position)

We Don’t Believe In Limits


We thrive on challenges, embrace the unknown and lead with an innovative spirit. And we embrace our diverse team – because our ideas come from all angles, perspectives and corners of the world. 


The LATAM Business Analyst role is ideal for someone who wants to be part of change in a dynamic and hyper growth business, who thrives to become better personally and professionally every day. We are bringing demand planning closer to our internal and external customers while gathering and analyzing trends and signals, driving collaboration with multiple business partners, translating those data into valuable information to drive tactical plans to operations and business decisions. This position will be responsible to support demand planners with data, reports and dashboards to drive the demand forecast, the S&OE processes and the regional success from a supply chain perspective. You will be responsible for delivering insightful quantitative and qualitative business analytics that will drive decisive decisions, identify gaps, and provide measurement against our initiatives. Using your experience as a skilled business analyst, you will be relied upon to mine data and create compelling intelligence, information, dashboards and reports, visualizations to support the Operations and Sales Tactical plan to drive predictable and sustainable revenue to the business. You will work very closely with the Regional S&OE Leader, supply planning, Sales & Marketing and supply chain teams.


Responsibilities include but are not limited to the following:


● Prepare and present data and reports, via different scenario planning, actual performances, inventory status.
● Establish and maintain SKU-level demand & tactical reports for planning for regional product categories using analytical and statistical tools, excel sheets and other useful resources for intelligence gathering and collaboration.
● Monitor inventory levels, prepare reports that will allow corrective and preventive actions with related functions to avoid supply shortages and excess/aging stocks.
● Provide regular and ad-hoc performance summaries with fact-based root cause data analysis, through reporting.
● Create, maintain, and systematize regional reporting and dashboards.
● Support with data and reporting all aspects related to weekly, monthly, and quarterly demand planning activities.




ERC is an Equal Opportunity Employer.

Job Overview

Date Posted



Employee Development


Santo Domingo, Distrito Nacional, DO


Based on experience

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