LATAM Analyst

Description (Why Work Here)

We Create Opportunity


ERC is a growing full service, end-to-end provider for every aspect of the customer life-cycle servicing clients nationwide with 4,000 employees across multiple locations.  Because of our relentless dedication to deliver nothing less than exceptional, our company continues to grow.  Join us and you will too.  We’ll provide you with the tools, training and a team who will guide you and help you grow.  And along the way you’ll work with smart, fun people while receiving a great benefits package and earn some serious perks.


  • Competitive salary
  • Uncapped referral bonus potential
  • Employee perk discounts that include local restaurants, gym memberships, event tickets, and more. 
  • Opportunities to gain valuable professional skills through on-going training
  • Career growth opportunities
  • Fun, innovative culture that will challenge you and support your growth
  • Health Benefits offered after 90 days 
  • Paid Holidays 
  • Paid Vacation after 1 year
  • Paid Training
  • Employee Wellness Program
  • Weekly Employee Engagement Activities
  • Non-Profit Awareness
  • ERC Cares Program

Responsibilities (Who we're looking for)

We Don’t Breed the Weak


Let’s keep it real.  We haven’t gotten this far by simply checking the boxes and delivering the bare minimum.  We are a team of real go-getters – the kind of people who seek out challenges, attack the day and outperform themselves.  Bottom line, you have the opportunity to elevate your career by giving 100% every day to reach your full potential and prove to ERC you want to be more than average.


Minimum Qualifications:


  • Proven track record in driving great collaboration across functions and teams.
  • BA/BS + 4 years of experience, masters degree or MBA is a plus
  • Experience in data analysis and forecasting
  • Proficiency in Excel is essential
  • Solid analytical and problem-solving skills;
  • Detail oriented, analytical, inquisitive, with a passion for excellence, critical thinking and
    continuous improvement.
  • Well-developed communication skills (verbal and written), with strong interpersonal skills
    and ability to deal effectively with all levels of employees and management.
  • Ability to work independently as well as in a team setting.
  • Ability to interact and establish solid relationships across the organization.
  • Project Management Experience and the ability to multitask and work in a fast paced
    environment is essential.


Qualifications (Why this position)

We Don’t Believe In Limits


We thrive on challenges, embrace the unknown and lead with an innovative spirit. And we embrace our diverse team – because our ideas come from all angles, perspectives and corners of the world. 


The LATAM Anayst role is responsible for overseeing inventory levels for our E-commerce business and for warranty requirements across various regions. The role requires collaboration across various teams including: Customer Care, Demand Planning, Supply Planning and Category managers to ensure maximum supply availability on all products. The role is required to identify and mitigate risks to inventory availability through detailed data analysis and forecasting and to manage any disruption to supply availability


Responsibilities include but are not limited to the following:


● Prepare and present data and reports, via different scenario planning, actual performances, inventory status.
● Establish and maintain SKU-level demand & tactical reports for planning for regional product categories using analytical and statistical tools, excel sheets and other useful resources for intelligence gathering and collaboration.
● Monitor inventory levels, prepare reports that will allow corrective and preventive actions with related functions to avoid supply shortages and excess/aging stocks.
● Provide regular and ad-hoc performance summaries with fact-based root cause data analysis, through reporting.
● Create, maintain, and systematize regional reporting and dashboards.
● Support with data and reporting all aspects related to weekly, monthly, and quarterly demand planning activities.




ERC is an Equal Opportunity Employer.

Job Overview

Date Posted



Business Operations


Santo Domingo, Distrito Nacional, DO


Based on experience

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