Inventory Management Analyst

Description (Why Work Here)

 We Create Opportunity ERC is a growing full service, end-to-end provider for every aspect of the customer life-cycle servicing clients nationwide with over 6,000 employees across multiple locations.  Because of our relentless dedication to deliver nothing less than exceptional, our company continues to grow.  Join us and you will too.  We’ll provide you with the tools, training and a team who will guide you and help you grow.  And along the way you’ll work with smart, fun people while receiving a great benefits package and earn some serious perks.   
  • Competitive salary
  • Uncapped referral bonus potential
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Responsibilities (Who we're looking for)

We Don’t Breed the Weak


Let’s keep it real. We haven’t gotten this far by simply checking the boxes and delivering the bare minimum. We are a team of real go-getters – the kind of people who seek out challenges, attack the day and outperform themselves. Bottom line, you have the opportunity to elevate your career by giving 100% every day to reach your full potential and prove you want to be more than average.



Minimum Qualifications:


  • Become Subject Matter Expert on letter related items
  • Use problem solving skills to assess accounts to determine if and when a letter should be sent
  • Work closely with management and staff to prioritize letter projects
  • Become Subject Matter Expert on inventory related desk moves
  • Create/maintain documentation as required
  • Become Subject Matter Expert in File Factory to implement letter and inventory items
  • Be prompt in completing tasks and meeting deadlines
  • Organizing workload and responding to emails from leadership and clients in a timely manner
  • Follow all standard operating procedures while communicating process failures and potential improvements to your leadership
  • Cross train on team members tasks to be able to fill in or provide support when needed
  • Other duties as assigned


Qualifications (Why this position)

We Don’t Believe In Limits


We thrive on challenges, embrace the unknown and lead with an innovative spirit. And we embrace our diverse team – because our ideas come from all angles, perspectives and corners of the world.


The Inventory Management Analyst will assist the department in performing daily tasks such as, completing tickets submitted by other departments, letter and client audits, letter validations and exception reports.


Responsibilities include but are not limited to the following:





ERC is an Equal Opportunity Employer.

Job Overview

Date Posted



Operational Support


Jacksonville, FL, US


Based on experience

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