Internal Audit Manager

Description (Why Work Here)

We Create Opportunity ERC is a growing end-to-end solutions provider in the accounts receivable management industry servicing clients nationwide with 6,000 employees across 10 locations.  Because of our relentless dedication to deliver nothing less than exceptional, our company continues to grow.  Join us and you will too.  We’ll provide you with the tools, training and a team who will guide you and help you grow.  And along the way you’ll work with smart, fun people while receiving a great benefits package and earn some serious perks.  

Responsibilities (Who we're looking for)

We Don’t Breed the Weak


Let’s keep it real.  We haven’t gotten this far by simply checking the boxes and delivering the bare minimum.  We are a team of real go-getters – the kind of people who seek out challenges, attack the day and outperform themselves.  Bottom line, you have the opportunity to elevate your career by giving 100% every day to reach your full potential and prove to ERC you want to be more than average.


  • Associates or Bachelor's (or equivalent) degree in Business, or equivalent combination of education and experience required.
  • CIA, CISA, CFSA, CCSA, CRISC, CRMA or other industry standard audit certifications required, in progress, or eligible to be completed
  • A minimum of 7 years of experience in an Accounts Receivable Management industry, or similar field, to include 4 years minimum leadership experience.
  • 2-4 years of experience with Legal, Regulatory, Compliance, Audit, Risk, or Business Intelligence activities in a medium to large company.
  • Strong communication and interpersonal skills both oral and written; Strength in collaborating within team and cross-functionally up to and including the executive leadership level.
  • Developed group and public speaking functions in front of both known and unknown parties
  • Strong ability to prioritize, plan, execute, and achieve competing deadlines
  • Ability to read and interpret regulations, laws, contracts, statements of work, and business requirements
  • Ability to critically think to identify root cause and to forecast consequences of change / implementation
  • Ability to function in a high pace, high demand environment
  • Proficient MS Office Suite and SQL




ERC is an Equal Opportunity Employer

Qualifications (Why this position)

We Don’t Believe In Limits


We thrive on challenges, embrace the unknown and lead with an innovative spirit. And we embrace our diverse team – because our ideas come from all angles, perspectives and corners of the world. 

Job Summary

The Internal Audit Manager is responsible for preparing and implementing a risk based audit plan of the organization to identify, inspect, validate, and remediate organizational non-compliance with regulatory, contractual, and internal requirements.


Job Responsibilities

  • Manage a team of internal auditors
  • Delegate responsibilities to ensure deadlines are met
  • Develop audits to ensure compliance with applicable requirements
  • Verify remediation of internal and external audits correct root cause deficiencies
  • Review completed Ad-Hoc audits before disseminating to the organization.
  • Keep Senior Leadership team abreast to identified risk and mitigation plans
  • Work with Accountable Executives to streamline processes to enhance preventative controls
  • Develop detective controls to identify risk exceptions
  • Work with additional Compliance areas (Legal, Quality Assurance, Compliance, etc.) to develop action plans for new implementations to mitigate risk impact
  • Work with clients through their audit assessments to identify controls in place supporting their processes
  • Analyze identified risk for trends, forecasting, and additional areas of risk assessment
  • Provide summary reporting to the Internal Audit Director identifying deficiencies, gaps, and remediation plans.
  • Responsible for updating and enhancing the Client Audit Tracker (CAT) with internal and external audit scores and external performance scores.
  • Ensure all CMS Policies reviewed by business owners for compliance and necessary changes are made to processes and procedures to ensure we are meeting all client requirements.
  • Ensure all processes are properly documented and that all the Internal Audit SOPs are properly maintained and updated according to the SLAs
  • Responsible for creating and maintaining a Risk Assessment matrix.
  • Conduct holistic audit assessment reviews with the SLT and key department leaders identifying continual risk trends and ensure action plans to correct the root cause are executed
  • Able to work long hours, both on and offsite as required
  • Ability to travel up to 25% of time

Job Overview

Date Posted





Santo Domingo, Distrito Nacional, DO


Salary based on prior experience and qualifications

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