Inbound Customer Service Agent – Work at Home

Description (Why Work Here)

ERC CAREERS ARE STARTED BY DETERMINATION NOT DEGREES You create your own opportunities for success!
  • Thrive in a high energy, competitive atmosphere
  • We create the culture, YOU create your next level of greatness

Responsibilities (Who we're looking for)

  • Go-getters that are focused, confident and driven
  • People that love providing great customer service that have outstanding attention to detail and have the ability to follow standard procedures and security protocols
  • No experience necessary however, prior experience in customer service is a plus

Qualifications (Why this position)

  • Professionally handle inbound calls from employees with various companies assisting them with their plan benefits, plan resources, financial wellness, and also assist employees with individual account transactions.  
  • Navigate through multiple computer systems to track, update, and verify accounts

Are you up for the challenge? If so...Here’s what’s in it for you!

 

PERKS OF JOINING THE ERC TEAM

  • Full-time permanent (non-seasonal) employment
  • Paid training
  • High wage rate 
  • Benefits eligible after 60 days
  • PTO and Paid Holidays (Everyone need some vacation time here and there!)
  • Earned pay made available when you need/want it

 

ERC is an Equal Opportunity Employer

 

 

MSEP2     Worksite Wellness

Job Overview

Date Posted

08/27/2021

Department

Agent

Location

Mississippi, MS, US

Wage/Bonus/Pay:

Hourly

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https://ercbpo.com/careers/apply/?c=Remote&site=Mississippi%2C+US&jobid=8990

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