We Create Opportunity ERC is a growing end-to-end solutions provider in the accounts receivable management industry servicing clients nationwide with over 6,000 employees across multiple locations. Because of our relentless dedication to deliver nothing less than exceptional, our company continues to grow. Join us and you will too. We’ll provide you with the tools, training and a team who will guide you and help you grow. And along the way you’ll work with smart, fun people while receiving a great benefits package and earn some serious perks.
We Don’t Breed the Weak
Let’s keep it real. We haven’t gotten this far by simply checking the boxes and delivering the bare minimum. We are a team of real go-getters – the kind of people who seek out challenges, attack the day and outperform themselves. Bottom line, you have the opportunity to elevate your career by giving 100% every day to reach your full potential and prove to ERC you want to be more than average.
We Don’t Believe In Limits
Most of our employees begin as agents – one of the most valued positions in our company. Agents are our front line, speaking to customers on our clients’ behalf. And when they meet their expectations and reach their goals, ERC as a company excels.
Director of Operations are responsible for managing multiple units while keeping the primary focus placed on client performance and protecting the best interest of the company. DOO’s are responsible for directly managing 3 to 6 Operations Managers and between 80 to 120 Recovery Agents.
Director of Operations will be responsible to ensure that all levels of management that report to them are adhering to the job descriptions outlined for their roles.
Responsibilities include but are not limited to the following:
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