We Create Opportunity ERC is a growing end-to-end solutions provider in the accounts receivable management industry servicing clients nationwide with over 6,000 employees across multiple locations. Because of our relentless dedication to deliver nothing less than exceptional, our company continues to grow. Join us and you will too. We’ll provide you with the tools, training and a team who will guide you and help you grow. And along the way you’ll work with smart, fun people while receiving a great benefits package and earn some serious perks.
We Don’t Breed the Weak
Let’s keep it real. We haven’t gotten this far by simply checking the boxes and delivering the bare minimum. We are a team of real go-getters – the kind of people who seek out challenges, attack the day and outperform themselves. Bottom line, you have the opportunity to elevate your career by giving 100% every day to reach your full potential and prove to ERC you want to be more than average.
We Don’t Believe In Limits
ERC creates loyal customers by challenging the complexity of today’s experiences. An ERC Conversational AI Experience Designer architects, deploys and continuously improves innovative and frictionless customer-to-machine interactions, leveraging the latest AI concepts and technologies. The Conversational AI Experience Designer seeks to understand ERC’s business needs and those of our customers, identifies use cases, user personas, customer journeys, and key features, works with Product Managers to conduct market and customer research, and guides ERC stakeholders in the creation of a conversational AI strategy to meet their objectives. The Conversational AI Experience Designer selects the appropriate AI modalities, techniques, and tools to execute on the strategy. They may build conversational AI solutions in collaboration with or as part of a development team. AI modalities may include, but are not limited to: chatbots, virtual voice assistants, and digital humans.
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