Client Solutions Coordinator

Description (Why Work Here)

We Create Opportunity ERC is a growing end-to-end solutions provider in the accounts receivable management industry servicing clients nationwide with 6,000 employees across 7 locations.  Because of our relentless dedication to deliver nothing less than exceptional, our company continues to grow.  Join us and you will too.  We’ll provide you with the tools, training and a team who will guide you and help you grow.  And along the way you’ll work with smart, fun people while receiving a great benefits package and earn some serious perks.  

  • Opportunities to gain valuable professional skills through on-going training
  • Benefits offered after 60 days to include: Health, Dental, Vision, and IRA options
  • Paid Holidays after 90 days
  • Career growth opportunities
  • Fun, innovative culture that will challenge you and support your growth

 

Responsibilities (Who we're looking for)

We Don’t Breed the Weak

 

Let’s keep it real.  We haven’t gotten this far by simply checking the boxes and delivering the bare minimum.  We are a team of real go-getters – the kind of people who seek out challenges, attack the day and outperform themselves.  Bottom line, you have the opportunity to elevate your career by giving 100% every day to reach your full potential and prove to ERC you want to be more than average.

 

Minimum Qualifications:

  • High School Diploma / GED
  • 1-3 years of experience in Inside Sales role, preferably with enterprise sales, a SAAS environment, or BPO
  • Technology savvy, preferably in contact center, customer service, or analytics technology
  • Experience with online marketing, specifically digital inbound marketing
  • Self-motivated and a professional attitude
  • Excellent communication and listening skills
  • Must possess good decision making skills, be organized and detail oriented
  • Knowledge of the sales process and qualifying process especially qualification
  • Knowledge of and a proficiency in using computers and Microsoft Office
  • Knowledge of sales rep KPIs / conversion metrics
  • Excellent team building, sales, customer service and interpersonal skills
  • Ability to meet/exceed department metrics/measures

Qualifications (Why this position)

We Don’t Believe In Limits

 

So, what does an ERC BDR really do?

 

Your role was designed to qualify outbound leads through cold calls, emails and social selling, vet these new prospects/leads, and schedule new meetings with our sales reps for the hot leads that match our criteria.

 

You love partnering with people and are passionate about bringing in new business. You care deeply about the overall success of the company and look for ways to add value. You like being part of a team that delivers excellence. You thrive in collaborative cross-functional and high speed environments. You like being held accountable for your own results. You pride yourself on providing world-class service and satisfaction.

  • Meet aggressive target, managing a funnel of opportunities, moving them forward and creating hand over opportunities to field sales team
  • Work closely with a data research and entry team, provide guidelines on needs for addressable market lists and focus on prospect segments
  • Respond to web-based inquiries from prospective customers
  • Gather customer prospect information and qualify interest
  • Filter marketing automation email responses and qualify/unqualify responses
  • Diligently create/manage all lead data and activities in CRM (Salesforce)
  • Make outbound calls to qualify interest and schedule qualified meetings
  • Participate in sales training
  • Collect and share information on lead quality to support demand generation

RESUME SUBMISSION REQUIRED FOR CONSIDERATION 

 

ERC is an Equal Opportunity Employer

 

Job Overview

Date Posted

07/16/2021

Department

Client Services

Location

Jacksonville, FL, US

Wage/Bonus/Pay:

Salary based on experience plus bonus potential

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