Events

Upcoming Events

Women in Consumer Finance

December 6th, 2021 / December 8th, 2021

Scottsdale, AZ

Jacklyn Andrews Kelly Paul Kim Howell Shelly Gensmer-Cleek

Mentoring – Embracing the Advantages and Challenge the Presumed Limitations

December 7th, 2021

Scottsdale, AZ

Shelly Gensmer-Cleek

Customer Contact Week

December 13th, 2021 / December 16th, 2021

Las Vegas, NV

Kali Sarim Kelly Paul Stephanie Todd Stephen Manz

Virtual: Mentoring – Embracing the Advantages and Challenge the Presumed Limitations

December 14th, 2021

Virtual

Virtual

Shelly Gensmer-Cleek

Lowering Your Cost to Serve with Digital CX Automation

December 15th, 2021

Las Vegas, NV

Stephanie Todd

Previous Events

Customer Contact Week

Speakers

Kali Sarim Kelly Paul Stephanie Todd Stephen Manz

The Future of Customer Experience with AI Digital People

Speakers

Kirk Moquin Rachael Rekart

Live Case Study: Driving Hyper-Growth with Contact Center AI

Speakers

Buddy Crowley Pete Lee Stephanie Todd

Customer Contact Week at Home: Improve your Digital Customer Engagement

Speakers

Aria Zommers Frank Golden Stephanie Todd

CXPA: Digital Experience and the Importance of Customer Memory

Speakers

Aria Zommers Colin Shaw Stephanie Todd

Business Revolution Week: The Transition to Work From Home (WFH) Amid COVID-19

Speakers

Kelly Paul Stephen Manz Todd Welch

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