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If you received a call from us, you’re in the right place. We’re here to help you and offer easy solutions to resolve your case. Please complete your request on this page and we will reach out to you with an answer soon.

ERC® is able to offer written and spoken language services in Spanish and English. If you need further assistance, a translation and description of commonly used debt collection terms is available in multiple languages on the Department’s website, opens in a new windowwww.nyc.gov/dca (ERC® is not responsible for the content on this website).